Terms of Service

Last updated: March 19, 2024

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of AfterQuery's platform, including any related mobile applications, websites, and services (collectively, the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms.

Please read these Terms carefully before using the Platform. If you do not agree to these Terms, do not access or use the Platform.

These Terms constitute a legally binding agreement between you and AfterQuery. By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Definitions

  • "Platform" refers to AfterQuery's websites, applications, and services
  • "Expert" means users who provide knowledge work services through the Platform
  • "Client" means users who seek and purchase services through the Platform
  • "Content" includes text, graphics, images, information, and materials
  • "User" means any individual or entity using the Platform
  • "Services" means all services provided through the Platform
  • "Project" means a specific task or work assignment posted on the Platform
  • "Deliverable" means the work product or result of a Project
  • "Dispute" means any disagreement or claim arising from or related to these Terms

3. Eligibility

To use the Platform, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using the Platform under applicable laws
  • Complete our verification process if required
  • Maintain accurate and current registration information
  • Not have been previously suspended or removed from the Platform
  • Not be a resident of any country where the Platform's services are prohibited
  • Have the necessary skills and qualifications if you are an Expert

4. Account Registration and Security

4.1 Registration Requirements

  • Provide accurate and complete registration information
  • Maintain and update your information
  • Use a strong password and keep it confidential
  • Not share your account credentials with others
  • Notify us immediately of any unauthorized access
  • Complete identity verification when requested
  • Maintain a valid email address and phone number

4.2 Account Responsibilities

You are responsible for:

  • All activities occurring under your account
  • Maintaining account security
  • Compliance with these Terms
  • Any content posted through your account
  • All communications made through your account
  • Any disputes arising from your account usage

5. Platform Rules and Guidelines

5.1 Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe intellectual property rights
  • Harass, abuse, or harm others
  • Submit false or misleading information
  • Attempt to gain unauthorized access
  • Interfere with Platform operations
  • Create multiple accounts for deceptive purposes
  • Use the Platform for illegal activities
  • Share confidential information
  • Engage in fraudulent activities
  • Use automated systems or bots
  • Manipulate ratings or reviews
  • Violate any third-party terms of service

5.2 Content Guidelines

All content must:

  • Be accurate and professional
  • Respect intellectual property rights
  • Not contain harmful or malicious code
  • Not be discriminatory or offensive
  • Comply with our content policies
  • Not violate any third-party rights
  • Not contain confidential information
  • Not promote illegal activities
  • Not contain spam or unauthorized advertising
  • Not impersonate others

6. Service Terms

6.1 Expert Terms

As an Expert, you agree to:

  • Provide accurate expertise information
  • Deliver services professionally and timely
  • Maintain confidentiality of client information
  • Comply with quality standards
  • Respond to client communications promptly
  • Not engage in work outside the Platform
  • Maintain professional conduct
  • Provide original work only
  • Respect project deadlines
  • Report any issues or concerns

6.2 Client Terms

As a Client, you agree to:

  • Provide clear project requirements
  • Respect intellectual property rights
  • Communicate professionally
  • Review deliverables timely
  • Not request work outside the Platform
  • Provide accurate project information
  • Respect expert's time and expertise
  • Not engage in unfair practices
  • Report any issues or concerns

7. Intellectual Property Rights

7.1 Platform IP

The Platform and its original content, features, and functionality are owned by AfterQuery and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express permission.

This includes but is not limited to:

  • Platform design and layout
  • User interface elements
  • Proprietary algorithms and software
  • Branding and trademarks
  • Documentation and materials

7.2 User Content

You retain ownership of your content but grant us a license to use, store, and share it as necessary to provide our services. You represent that you have all necessary rights to your content.

By posting content, you grant AfterQuery:

  • A worldwide, non-exclusive license to use your content
  • The right to modify and adapt your content
  • The right to distribute your content
  • The right to publicly display your content
  • The right to use your content for marketing purposes

8. Limitation of Liability

To the maximum extent permitted by law, AfterQuery shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use the Platform
  • Any unauthorized access to your data
  • Statements or conduct of third parties
  • Service interruptions or technical issues
  • Quality of services provided by Experts
  • Disputes between Users
  • Loss of profits or business opportunities
  • Personal injury or property damage
  • Any other matter relating to the Platform

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Term and Termination

We reserve the right to:

  • Suspend or terminate your access
  • Remove any content you post
  • Take appropriate legal action
  • Report violations to authorities
  • Block access from specific locations
  • Modify or discontinue services

Upon termination:

  • All licenses and rights will terminate
  • You must cease using the Platform
  • Certain provisions will survive termination
  • Your account will be deactivated
  • Your content may be removed

10. Modifications to Terms

We may modify these Terms at any time. We will notify you of material changes through:

  • Email notifications at least 30 days before changes
  • Platform announcements
  • Website updates
  • Updates to the "Last updated" date

Your continued use of the Platform after changes constitutes acceptance of the modified Terms. If you disagree with any changes, you should stop using our services and contact us to request deletion of your account.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Any disputes shall be resolved in the courts of San Francisco County, California, and you consent to the personal jurisdiction of such courts.

For any claims not subject to arbitration, you agree to submit to the exclusive jurisdiction of the courts located in San Francisco County, California.

12. Dispute Resolution

Before filing any legal action, you agree to:

  • Attempt to resolve disputes through direct negotiation
  • Participate in mediation if requested
  • Submit to binding arbitration for claims under $10,000
  • File claims within one year of the dispute arising
  • Not participate in class actions
  • Not seek punitive damages
  • Not seek attorney's fees unless awarded by law

13. Contact Information

For questions about these Terms, please contact us:

Email: talent@afterquery.com

We strive to respond to all inquiries within 48 hours. For urgent matters, please mark your email as "URGENT" in the subject line.